Kaupapahere Tūmataiti – Privacy Policy

Kei te whakanui mātou i tō tūmataititanga. E kī ana tēnei Kaupapahere Tūmataiti i ā mātou whakaritenga mō te kohikohi, te whakamahi, te whakaatu, me te tiaki i ō mōhiohio whaiaro ka tukuna e koe i te wā e whakamahi ana koe i tō mātou pae ipurangi, ngā ratonga rānei.
We value your privacy. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of your personal information when you use our website or services.

Ngā Mōhiohio Ka Kohikohi Mātou – Information We Collect

Ka kohikohi mātou i ngā mōhiohio ka āwhina i a mātou ki te whakarato i ngā ratonga whakapai taonga, whakaene taonga tawhito, whakakī nohoanga hōu, me ngā ratonga whakatika rākau. Ko ētahi o ngā mōhiohio ka kohikohia e mātou ko:
We collect information that helps us provide our furniture repair, antique furniture restoration, reupholstery and fabric replacement, and timber restoration services. Some of the information we collect includes:

• **Mōhiohio Whaiaro Ka Tukuna E Koe:** Ko ngā mōhiohio mōmuri pēnei i tō ingoa, wāhitau, wāhitau īmēra, tau waea, me ngā taipitopito e pā ana ki ō pakihi ka tukuna e koe ki a mātou i te wā e whakapā mai ana koe mō ngā ratonga, e tono ana i te aromatawai, e mahi pakihi ana rānei ki a mātou.
  **Personal Information You Provide:** Contact details such as your name, address, email address, phone number, and any business-related details you provide to us when you contact us for services, request a quote, or engage in business with us.
• **Mōhiohio Utu:** Mēnā ka mahi utunga koe mō ā mātou ratonga, ka kohikohi mātou i ngā mōhiohio e tika ana mō te tukatuka utunga, pēnei i ngā taipitopito kāri nama. Ka whakamahia ngā pūmahara tukatuka utunga haumaru mō tēnei.
  **Payment Information:** If you make payments for our services, we collect necessary information for payment processing, such as credit card details. Secure third-party payment processors are used for this.
• **Mōhiohio Whakamahi:** Ka kohikohi mātou i ngā mōhiohio e pā ana ki tō whakamahi i tō mātou pae ipurangi, pēnei i ngā whārangi i torohia e koe me te roa o tō noho ki ia whārangi. Ko tēnei hei whakapai ake i tō mātou pae me te wheako kaiwhakamahi.
  **Usage Information:** We collect information about your interactions with our website, such as pages visited and the duration of your visit. This is to improve our site and user experience.

Te Whakamahi i Ō Mōhiohio – How We Use Your Information

Ka whakamahia e mātou ngā mōhiohio ka kohia e mātou mō ngā kaupapa e whai ake nei:
We use the information we collect for the following purposes:

• **Whakarato Ratonga:** Hei whakarato me te whakahaere i ngā ratonga kua tonoa e koe, tae atu ki te whakarite i ngā whakatika, ngā whakaene, me te whakakī nohoanga hōu.
  **Service Provision:** To provide and manage the services you have requested, including scheduling repairs, restorations, and reupholstery.
• **Whakawhiti Kōrero:** Hei whakawhiti kōrero ki a koe e pā ana ki ō tono, ngā whakahōutanga ratonga, me ngā whakahere i ā mātou ratonga.
  **Communication:** To communicate with you regarding your inquiries, service updates, and offers for our services.
• **Whakapai ake i Ngā Ratonga:** Hei whai i te mōhiohio ki te whakapai ake i ā mātou ratonga, te whakawhanake i ngā ratonga hou, me te whakarite i te wheako kaiwhakamahi i tō mātou pae ipurangi.
  **Service Improvement:** To analyse information to improve our services, develop new offerings, and customise the user experience on our website.
• **Te Tutuki i te Ture:** Ki te whakatutuki i ngā herenga ture me ngā ture e whai take ana.
  **Legal Compliance:** To comply with applicable legal obligations and regulations.

Te Toha Mōhiohio – Information Sharing

Kāore mātou e hoko, e riihitia, e tohatoha rānei i ō mōhiohio whaiaro ki ngā taha tuatoru, haunga ngā āhuatanga e whai ake nei:
We do not sell, rent, or trade your personal information to third parties, except in the following circumstances:

• **Ngā Kaiwhakarato Ratonga:** Ki ngā kamupene tuatoru e whakarato ana i ngā ratonga hei tohu mā mātou, pēnei i te tukatuka utunga, te tātari pae ipurangi, me te whakahaere īmēra. Me tiaki ēnei kaiwhakarato ratonga i ō mōhiohio kia rite ki o mātou ture.
  **Service Providers:** To third-party companies that perform services on our behalf, such as payment processing, website analytics, and email management. These service providers are required to protect your information in a manner consistent with our policies.
• **Ngā Herenga Ture:** Ka tohatoha pea mātou i ō mōhiohio mēnā ka hiahiatia e te ture, e te tono ā-kōti rānei, hei tiaki i ō mātou tika, rāwa rānei, e te haumaru o ō mātou kaiwhakamahi.
  **Legal Obligations:** We may disclose your information if required to do so by law or in response to valid requests by public authorities, to protect our rights or property, or the safety of our users.

Haumarutanga Mōhiohio – Data Security

Ka whai mātou i ngā tikanga haumaru whaitake hei tiaki i ō mōhiohio whaiaro mai i te uru kore mana, te whakamahi, te whakaatu, te whakarereke, te whakangaro rānei. Ahakoa ka whakapau kaha mātou, kāore e taea te kī te haumarutanga katoa o ngā raraunga ka tukuna mā te ipurangi.
We implement reasonable security measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is entirely secure.

Ō Tika – Your Rights

Kei a koe ētahi tika e pā ana ki ō mōhiohio whaiaro, tae atu ki te tika ki te:
You have certain rights regarding your personal information, including the right to:

• **Whakarongo:** Te uru atu ki ngā mōhiohio whaiaro kei a mātou mō koe.
  **Access:** Access the personal information we hold about you.
• **Whakatika:** Te tono kia whakatikahia ngā mōhiohio tike kore, tē tika rānei.
  **Correction:** Request correction of inaccurate or incomplete information.
• **Muku:** Te tono kia mukua ō mōhiohio whaiaro i raro i ētahi āhuatanga.
  **Deletion:** Request the deletion of your personal information under certain conditions.

Mēnā kei a koe ētahi pātai, e hiahia ana rānei ki te whakamahi i ō tika, tēnā koa whakapā mai ki a mātou mā te whakamahi i ngā taipitopito whakapā i raro ake nei.
If you have any questions or wish to exercise your rights, please contact us using the contact details below.

Kuki – Cookies

Ka whakamahia pea e tō mātou pae ipurangi ngā "kuki" hei whakapai ake i te wheako kaiwhakamahi. Ka tuu ngā kuki i ngā kōnae iti ki tō puku mārō mō ngā kaupapa pupuri rekoata me ētahi wā hei aroturuki mōhiohio e pā ana ki a koe. Ka taea e koe te whiriwhiri ki te huri i ō tautuhinga pūtirotiro kia kore ai e whakaae ki ngā kuki, kia mōhio rānei koe i te wā ka tukuna ngā kuki. Mēnā ka pērā koe, kia mōhio pea karekau ētahi wāhanga o te pae e mahi tika.
Our website may use "cookies" to enhance user experience. Cookies are small files placed on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

Ngā Huringa ki Tēnei Kaupapahere Tūmataiti – Changes to This Privacy Policy

Ka whakahōu pea mātou i tēnei Kaupapahere Tūmataiti i ia te wā. Ko ngā huringa ka tukuna ki tēnei whārangi. Ka tūtohu mātou kia arotake koe i tēnei whārangi i ia te wā mō ngā huringa.
We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this page periodically for any modifications.

Whakapā Mai – Contact Us

Mēnā he pātai tāu e pā ana ki tēnei Kaupapahere Tūmataiti, e hiahia ana rānei koe ki te whakapā mai ki Kiwi Restoration & Reupholstery, tēnā koa whakamahia ngā taipitopito e whai ake nei:
If you have any questions about this Privacy Policy or wish to contact Kiwi Restoration & Reupholstery, please use the following details:

Wāhitau | Address: 145 Ponsonby Road, Level 2, Auckland, Auckland 1011, Aotearoa (New Zealand)