Ngā Tikanga me Ngā Here: Terms and Conditions
Introduction
Welcome to Kiwi Restoration & Reupholstery. These Terms and Conditions outline the rules and regulations for the use of our services, including furniture repair, antique restoration, reupholstery, custom finishing, timber restoration, and mobile services. By engaging with our services, you accept these terms in full. Ki te whakamahi koe i ā mātou ratonga, ka whakaae koe ki ngā tikanga katoa.
1. Service Agreement
- All services provided by Kiwi Restoration & Reupholstery ("our service") are subject to a mutually agreed-upon quote or estimate, which will detail the scope of work, estimated costs, and timelines.
- Any significant changes to the scope of work requested by the client after the initial agreement may result in adjustments to the cost and timeline, which will be communicated and agreed upon before work proceeds.
- We reserve the right to decline any service request at our discretion.
2. Antique and Vintage Items
- Clients acknowledge that antique and vintage items inherently come with imperfections and wear consistent with their age. Our restoration efforts aim to preserve the integrity and historical value of the piece while improving its condition.
- While every effort is made to achieve the best possible outcome, some blemishes or signs of age may remain even after restoration.
3. Fabric and Material Selection
- For reupholstery services, clients are responsible for the final selection of fabrics and materials. We can provide guidance and samples, but the ultimate choice rests with the client.
- We are not responsible for the performance or durability of client-supplied fabrics once installed.
4. Payment Terms
- A deposit may be required upon acceptance of the quote, particularly for materials requiring advance purchase.
- Full payment is due upon completion of the work and before delivery or pick-up of the restored item(s).
- Kiwi Restoration & Reupholstery reserves the right to retain possession of items until full payment is received.
5. Collection and Storage
- Clients will be notified upon completion of work. Items must be collected within a reasonable timeframe (e.g., 7 days) unless otherwise agreed.
- Uncollected items stored beyond the agreed period may incur storage fees.
6. Warranty and Liability
- We warrant that our services will be performed with due care and skill.
- Our liability for any defects in workmanship is limited to re-performing the service or providing a refund for the faulty portion of the service.
- We are not liable for damage caused by improper care, misuse, or normal wear and tear after the item has been returned to the client.
7. Intellectual Property
All content on our online platform, including text, images, and branding, is the intellectual property of Kiwi Restoration & Reupholstery. You may not reproduce, distribute, or otherwise use any content without our express written permission.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of New Zealand. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.
Contact Information
Kiwi Restoration & Reupholstery
145 Ponsonby Road, Level 2
Auckland, Auckland 1011
New Zealand